How is Riverview Health addressing safety?
Riverview Health prides itself on being a safe place to receive care as well as a safe place for our staff. We have multiple policies and procedures in place to reduce the risk of serious safety issues, otherwise known as “never events” and have committees in place that review these policies routinely in order to stay up-to-date with evidence-based practice. We conduct periodic audits to determine compliance with policies and safe practices.
Below, you can find a few examples of what we have been doing to improve the quality and safety of our patients.
Prioritizing Quality
Riverview Health has Pillars of Excellence that represent the organizational foundation of our mission to improve and preserve the health and well-being of those we serve. The first pillar is Quality and the goals identified on this pillar become goals for the entire organization. For 2025, Riverview Health is:
The full list of quality and safety initiatives Riverview Health reports to the Centers for Medicare & Medicaid Services (CMS) can be found by accessing the CMS Hospital Compare website: here.
Health Equity
Another aspect of quality is acknowledging that access to care can be affected by social, economic and other factors. At Riverview Health, we are committed to identifying and addressing those disparities within our community. Riverview Health does this in many ways:
- We participate in a Community Health Needs Assessment alongside many other community partners triennially. This assessment helps us to understand the demographics and healthcare needs in our community.
- We are expanding the practice of identifying social determinants of health, both in our primary care settings and in the inpatient setting. Identifying at-risk populations will help us be able to provide the necessary resources for our patients.
- We also address health equity in how we measure and analyze quality data related to disease-specific conditions and hospital readmissions.
